![]() ![]() Telehealth privacy for patients explains how your personal information is protected through telehealth. Understand your rights. You can decide what information you do not want to share with your provider or for your provider to share with other health care professionals.Decide what you are comfortable sharing. While more information will help the provider better treat you, you can tell the provider if you are uncomfortable answering some questions.You can ask them to include answers to any of the questions you asked. Get a written summary. After your visit, the provider should send you information about your visit.If the provider tells you something you don’t fully understand, ask them to further explain. ![]() Ask questions. Make sure you feel comfortable with the answers you get.Find a provider that listens. A good health care provider will take the time to listen to your concerns.You should not be made to feel rushed or unheard. Take your time. This is your time with your provider.Tell the provider your pronouns and preferred name. The provider should respect your preferences.Get information about how telehealth works. Feel free to ask the provider what to expect during your telehealth visit.What can you do to be empowered in your telehealth visit? Information on paying for your telehealth visit is available. Tell your health care provider if you do not have health insurance or cannot afford the costs. Your provider will likely know of programs or clinics where you can get low-cost or free services, including mobile clinics for free wellness checks and vaccinations.You can also look at some technology trouble shooting tips. Test the technology before the visit. A member of the health care team may offer to test the technology with you or send you a test link to help identify and address any challenges. ![]() These may include information about your appointment and how to log on and use related technology. Andrea Fox is senior editor of Healthcare IT News.
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